Cancellation 14 days or more before the event = 75% refund of the total balance.
Cancellation 8-13 days before the event = 50% refund of the total balance.
Cancellation less than 8 days before the event = 0% refund of the total balance.
There are no refunds for missed days, tardiness, early self-dismissals, or if the camper is dismissed from camp by staff for the reasons described in the behavior policy listed on the Micke Grove Zoo Camp webpage. In the event that weather is severe enough to require cancellation of one or both days of camp as determined by zoo staff, an offer of credit towards another program will be provided.
As long as you contact us 8 or more days before your camp session begins and space is available in the desired class, there is no fee or penalty for transferring from one session to another. However, we can only transfer a registration once. We are unable to make transfers within 8 days of a camp session. Please call (209) 331-2138 to request a transfer.